Remote service passes for wireless gateway

Remote service passes allow machine technicians to connect remotely to a machine to monitor machine behavior, debug, and update firmware. This helps reduce machine downtime and travel costs, while increasing cost savings.

Mobile and industrial hydraulics, and electric powertrain systems global supplier Danfoss Power Solutions has introduced remote service passes for its PLUS+1 CS10 wireless gateway.

CS10 remote service passes enable technicians to monitor changes in equipment or operation and set alert triggers to notify stakeholders when a change is detected. The passes also enable debugging, allowing technicians to access a machine’s controller area network, or CAN, data bus over a remote connection to diagnose problems. It also enables faster machine prototyping, so that original-equipment manufacturers (OEMs) can install a machine in the field sooner with the advantage of being able to remotely update firmware and software configurations.

Working with Danfoss’ entry-level CS10 wireless gateway, remote service passes make it possible to establish a global connection by connecting the CS10 device to the Internet through a local Wi-Fi hotspot. A single pass is designed to last for 24 hours and provide unlimited data for virtual service sessions from anywhere in the world using the company’s PLUS+1 Service Tool. The pay-per-use model allows the flexibility for companies to use a digital service plan as needed rather than pay for a monthly data plan.

“Our CS10 wireless gateway together with the remote service passes is an easy, inexpensive solution to digitalise mobile machines,” said Danfoss Power Solutions head of connectivity Andrej Lawaetz Bendtsen. “The remote service passes offer a fast and flexible entry point for remote machine servicing, helping OEMs and fleet managers experience the benefits of machine connectivity.”

Danfoss notes that the CS10 gateway and remote service passes are part of its PLUS+1 Connect ecosystem, which combines telematics hardware, software infrastructure, and user-friendly interfaces. In addition to the CS10 gateway, Danfoss offers the CS100 and CS500 devices, which enable cellular connectivity. Customisable and scalable, PLUS+1 Connect is said to provide insights for fleet managers, system integrators and OEMs to reduce machine downtime, increase efficiency, improve performance, and optimise system design.