FNB launches latest solution in nav» app series

Banking giant FNB on Wednesday unveiled the latest addition to its mobile banking application, the nav» Car, developed in conjunction with WesBank, in the next chapter of the group’s ambition of building a seamless digital banking ecosystem aimed at making things easier for the customer.

Following the successful launch of nav» Home last year, which is now used by some 500 000 customers, nav» Car is the natural next step in the deployment of the nav» platform series for FNB, particularly as consumers typically spend the bulk of their income on these two aspects of their lives.

The nav» Home and nav» Car formed the first two smart management solution executions of FNB’s ambitions of bringing its true platform to the fore, FNB CEO Jacques Celliers told media at the launch in Parktown.

FNB described nav›› as a financial GPS providing helpful solutions and a range of management tools to mitigate the “several pain points” often faced by customers in “navigating” certain financial aspects of their lives.

It was somewhat of a “control panel for life” combining technology and finance, with the bank continuing to mature these product offerings over the next few years.

“Nav» provides customers with the ability to navigate their financial journey and provide new smart tools that will help manage their life in a simpler manner,” said nav›› chief imagineer (CEO) Jolandé Duvenage.

With nav» Car, customers can access easy licence disc renewal by a one-off scan of the licence disc, proactive notifications, in-app payment and delivery options for R199.

Further, the app featured an “on-the-go fine shortcuts”, which enabled the client to view any minor road infringements, with instant fine notifications and easy in-app payment.

A “garage management” feature allowed the management of the details of up to five vehicles and provided access to the car’s specification and instant car value estimate, with WesBank-financed customers obtaining easy access to important information like vehicle registration certificates.

A WesBank-financed vehicle will be auto-loaded or a client could manually enter or scan the vehicle’s licence discs for inclusion.

Meanwhile, a paid-for product bundle, “On-road Protect”, will offer vehicle licence renewal for up to five discs with free delivery, a fine discounts negotiation service, 24/7 bail assistance at roadblocks and Road Accident Fund claim and pothole-damaged tyre repair claim assistance, for R95 a month.

The nav» Car features will be significantly expanded as FNB develops additional solutions for customer requirements.