Support offered by original-equipment manufacturers (OEMs) can help customers to lower total cost of ownership (TCO) by helping to measure the condition and performance of equipment.
Systems and services that help to predict customers’ future needs and maintenance intervals can all help optimise uptime, says Kwatani GM sales and service Jan Schoepflin.
Adopting a TCO approach helps extend equipment life and ensure smoother operations, making capital equipment more cost effective and environmentally sustainable, adds Schoepflin.
“Equipment owners can also outsource some of their business risk to supply partners like Kwatani,” he notes. “If an OEM claims a certain TCO for its equipment, owners should be able to hold the company to this promise, by delivering both reliability and performance at a given cost.”
Kwatani offers instruments such as extended warranties and tonnage contracts to support its customers. By applying the necessary maintenance programmes with genuine spares, owners can benefit from cost certainty and operational uptime, asserts Schoepflin.
The company notes that its specifically-designed digital solutions help mines to better plan and execute maintenance of mission-critical assets.
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