SYSPRO Profile

SYSPRO is a global, independent provider of industry-built ERP software designed to simplify business complexity for manufacturers and distributors. Focused on delivering optimised performance and complete business visibility, the SYSPRO solution is highly scalable, and can be deployed on-premise, in the cloud, or accessed via a mobile device. SYSPRO's strength lies in a simplified approach to technology, its expertise across a range of industries, and a commitment to future-proofing customer and partner success.

Established in 1978, SYSPRO's industry-built Enterprise Resource Planning (ERP) solution is designed to simplify business complexity for manufacturers and distributors.

SYSPRO operates in 62 countries, with 12 regional offices serving six continents. The company has a 98% customer retention rate with 1600 partner resources. The company exists on six continents including Africa, Europe, Australia, Asia and Pacific America.

With almost 40 years of experience in solving manufacturing and distribution business challenges, SYSPRO is easy to do business with and is focused on delivering increased business performance and reduced risk.

SYSPRO simplifies success by providing innovative, industry-built software that solves complex challenges unique to manufacturing and distribution, enabling clients to future-proof their businesses.

Brothers Phil and Chris Duff started the software company after receiving a contract to build a software solution for a manufacturing company in South Africa.

As a privately held company, SYSPRO has only one stakeholder: its customers. Because of this, innovation and continued improvement in the software is based on the feedback and requests from its customers.

Services/ Products
The right ERP software selection is important when it comes to setting companies on the right growth path-but the services offered are the true differentiator in terms of achieving the business improvements truly needed. Training and on-going education are essential parts of successfully implementing a new ERP system and are critical for gaining the full benefits long- term. Well-trained users are efficient, highly motivated and often discover new ways to save time and improve business processes. SYSPRO has hundreds of courses designed for every role within the organisation so every one of its employees is performing as part of a unified team approach. The knowledgeable SYSPRO Support Team is local and well versed in the product and specific industries.

SYSPRO's service approach is summarised in six steps:
Implementation- Gain from the IDEAL software implementation methodology - refined over 30 years.
Consulting- SYSPRO helps with the right type of expertise and the flexibility to use only the specific amount of project support time needed.
Support - Assistance from those with a true depth of knowledge around the SYSPRO product and a one-touch resolution approach to support.

Hosting - SYSPRO offers a smart alternative to keep customers' infrastructure solid.
Managed Services - SYSPRO provides top-notch systems that are always at the forefront of technology.
Education & Training- The company offers a robust combination of product curriculum, onsite training, and custom-designed learning to fit every role.

SYSPRO's Product

SYSPRO ERP is sold in modules, which enables customers to select only the modules they require. They can then add modules to their system as their company grows and requirements change.

The modules cover every aspect of Manufacturing, Distribution, and Finance, as well as advanced reporting capabilities, planning and automated workflows.
Besides the customisable ERP software, SYSPRO offers a vast majority of products that function on premise and in the cloud.
" SYSPRO Espresso - is a groundbreaking Mobile ERP platform, which provides access to SYSPRO business information as easily as if you were at your desk.
" Cloud Based ERP- for companies in the manufacturing and distribution industry that want to have an ERP solution without the hardware.
" Business Security Software - is aimed at preventing unauthorised access and ensuring authentication to companies.

The company also has a PartnerUp programme with three key focal points - quality, growth and reward. PartnerUP is aimed at ensuring that partners are informed, efficient and agile. The programme provides partners with all the marketing assets they may need to pitch for new business, along with the tools and techniques to accelerate sales with clarity and confidence.

Vision/Mission
SYSPRO aims to become globally recognised for its ability and determination to simplify the core business process of manufacturing and distribution companies through the provision of its ERP software.
The company's sole focus is providing a solution that combines sophisticated functionality, simplicity of use and unparalleled customer support. SYSPRO is passionate about delivering simplicity, innovation and partnership because it knows an ERP system is the heart of any business operation. With the unique needs of each customer as its focus, it's no surprise that
so many customers trust SYSPRO, paving the way for lifelong partnerships.

Achievements
According to the 2017 report by the Analyst Firm, Nucleus Research, SYSPRO is a consistent leader in the ERP technology value matrix for usability and functionality.
SYSPRO has received more than 30 awards worldwide in various industry awards including being recently being named one of the 30 most innovative companies to watch by Insight Success Magazine. SYSPRO, and NetSuite ERP ranked as two of the top three ERP Suite products for mid-market.